CitizenSnap

Citizen Snap

Each year, our Citizen Snap report is an opportunity to reflect on our progress, and how we are keeping creativity, business responsibility and ethics at the heart of what we do.

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Society

We expanded our role in building a safer, healthier, and more informed society. Building on Privacy by Design and Safety by Design, we updated our Download My Data tool, launched a Teen Safeguards hub, and published transparency pages for Ads, Spotlight, and Discover. We refined CyberTip reporting to improve law enforcement actionability, introduced new reporting tools, and hosted our largest US Law Enforcement Summit with 4,000 attendees. Our 19-member Safety Advisory Board, including youth voices, remains central to strategy. Through Snap Philanthropy, employees volunteered 8,500 hours across 980 events, reaching 14,000 people and strengthening global community connections.

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Planet

As part of our evolving Climate Strategy, and in preparation for more robust
Environmental, Social and Governance (ESG) disclosures, we maintained
carbon neutrality in our operations and deepened supplier engagement.
Additionally, we achieved another year of 100% renewable electricity procurement through Renewable Energy Certificates (RECs) and continued to
focus on energy efficiency in our operations.

We also made key improvements to reduce the environmental footprint of our
workplaces and products. Across our offices, we prioritized energy efficient
design, low waste operations, and thoughtful commuting programs. For Snap
products, we continued to assess material choices, emissions impact, and end of life considerations to align with our broader sustainability goals.

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People

We reinforced our commitment of ensuring that everyone belongs at Snap, by
supporting a culture of inclusion through global employee resource groups and innovative AR experiences. We launched and scaled a range of talent development initiatives to cultivate leadership and team performance, from the Leadership Link pilot to the Go Grow performance campaign. Over 1,000 new hires were onboarded globally, supported by a high satisfaction ambassador program. Council participation remained high at 90%, and we improved benefits and well being offerings, including expanded mental health coverage, backup care, and a new healthcare navigation tool. Our workplace safety program maintained a Total Recordable Incident Rate below industry average through expanded assessments and training.

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Governance

We continued to embed ethics and accountability across our business, guided by our Global Code of Conduct and informed by the US Department of Justice compliance guidance. Our Compliance Champions program grew across key global markets to foster a strong tone at the top and localized engagement. We also made enhancements to data governance, board oversight, and internal audit systems.

- Photo by Andrea Calo

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DOWNLOAD THE CITIZEN SNAP REPORT

Learn more about our sustainability and responsibility priorities, guided by our core values to be kind, smart, and creative.

Full Citizen Snap Report

References

1

In compliance with AB 1305 Disclosure, Snap Inc. discloses that it maintains carbon neutrality on its operations by balancing greenhouse gas (GHG) emissions with equivalent carbon removal through offsets. Snap conducts annual GHG inventories covering Scope 1, 2, and 3 emissions, with details available in the FY2024 Citizen Snap Report  (page 18), Snap has set targets to maintain carbon neutrality and to source 100% renewable electricity for global operations. All emissions data undergo independent third-party verification to ensure compliance and accuracy.

References
1

In compliance with AB 1305 Disclosure, Snap Inc. discloses that it maintains carbon neutrality on its operations by balancing greenhouse gas (GHG) emissions with equivalent carbon removal through offsets. Snap conducts annual GHG inventories covering Scope 1, 2, and 3 emissions, with details available in the FY2024 Citizen Snap Report  (page 18), Snap has set targets to maintain carbon neutrality and to source 100% renewable electricity for global operations. All emissions data undergo independent third-party verification to ensure compliance and accuracy.