Grounded in Kindness

Snap Inc. is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

Our fourth annual CitizenSnap Report not only captures Snap’s progress toward our environmental, social, and governance (ESG) goals, but also our resolve to continuously improve. As we continue advancing our objectives, we also recognize that there will always be new and greater opportunities for Snap to drive a positive impact.

This work is never finished.

Download the 2023 CitizenSnap Report

We recount our efforts, our shortcomings, and offer a way forward.

CitizenSnap Strategic Framework


Strengthening communities through strategic partnerships, giving, and volunteering

Implementing responsible design principles to ensure inclusion, safety and privacy for everyone who uses our products

Leveraging our platform to support mental health, civic engagement and promote initiatives and causes with a positive social impact


Addressing the climate crisis by reducing the carbon footprint of our products and operations

Conserving natural resources and reducing waste

Minimizing the environmental footprint of our products across their lifecycle

Building a socially and environmentally responsible supply chain that emphasizes worker well-being and responsible materials use


Creating a diverse, equitable, and inclusive workplace to strengthen our culture and inspire innovation in our organization and the industry at large

Encouraging wellness and ensuring a healthy, safe environment

Engaging, supporting, and developing employees to foster our unique values and our strong commitment to integrity


Maintaining a governance structure focused on creating long term shareholder value, transparency, and robust decision-making processes

Doing business responsibly and ethically, and expecting the same of our partners

Integrating a robust enterprise risk framework to anticipate, identify, prioritize, and manage material risks to business objectives

2022 Progress


At Snap, we believe that making a positive impact on society is our responsibility, and a key part of being kind. The Society section of our report describes our continued efforts in 2022 to prioritize responsible design principles, leverage our platform to empower meaningful action, and make a positive impact on the communities we serve through strategic partnerships, philanthropy, and volunteering.


Being kind to the planet means applying a sustainability lens to every aspect of our business — from our workplaces to our products and throughout our supply chain. The Planet section of our report describes our efforts in 2022 to fulfill our climate commitments, take responsibility for our carbon footprint, and use our platform to raise climate crisis awareness and empower Snapchatters to take action.


We show kindness to our nearly 5,300 full-time team members by promoting an engaging, inspiring, and rewarding workplace. In 2022, we supported our team’s mental and physical well-being, and unveiled new initiatives to engage and uplift them while providing more opportunities for career growth. We also focused on viewing all work through a DEI lens, with a strategy revolving around Inspiring Empathy, Redesigning Systems, and Driving Accountability.


At Snap, we maintain a corporate governance structure that empowers us to drive positive impact in all that we do, and contributes to our culture of transparency, honesty, and kindness. In 2022, we remained committed to attracting Board members who bring a diverse range of perspectives and life experiences. Our tax program focused on being fair and providing a meaningful economic contribution to the communities where we operate. We continued to prioritize data governance and help the industry develop standards for non-financial metrics.